Frequently asked questions
Quick answers about how Call Dolores works.
What is Call Dolores?
Call Dolores connects injured people with trusted attorneys, doctors, diagnostic centers, and equipment — all in one place. We listen to what you need and route you to the right help, in English or Spanish.
How much does it cost me?
For injured people, using Call Dolores to get connected to help is free. You never pay us to be matched with a professional.
Is this an emergency service?
No. If you are in danger or having a medical emergency, call 911 right away. Call Dolores helps you find ongoing care and legal support after the emergency is handled.
Do you speak Spanish?
Yes. The whole experience — chat, calls, forms, and follow-up — works in English and Spanish, and we prioritize bilingual professionals when you prefer Spanish.
How do you choose who to connect me with?
We match based on what happened, where you are, the language you prefer, and which trusted professionals serve your area. You see options and choose who to connect with — we never decide for you.
Is my information private?
Your sensitive details stay in a secure area and are only shared with the professionals you choose. We do not sell your information.
Can I just ask someone to call me?
Yes. You can request a callback at any time — from any page — and our team will reach out at a good time for you.
I'm a professional — how do I join the network?
Visit the Partners page to request access. Each applicant is manually reviewed before approval, so the network stays trusted and clean.
Not for emergencies. If this is a medical emergency, call 911.
Still have questions?
Start a request and we'll help you figure out your next step.
